Sales Support Associate Job at Compunnel Inc., Westbrook, ME

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  • Compunnel Inc.
  • Westbrook, ME

Job Description

We are seeking a Corporate Account Sales Support Associate to assist our Corporate Accounts team with project coordination, customer support, and administrative functions. This position supports Account Managers in maintaining client relationships, resolving customer issues, and ensuring seamless execution of account activities.

Key Responsibilities

  • Provide support to Account Managers to maintain strong customer relationships
  • Assist in onboarding new corporate accounts and ensuring smooth setup
  • Resolve customer issues related to pricing, billing, or shipping
  • Audit customer data and manage account documentation in Salesforce
  • Coordinate projects and initiatives across multiple internal teams
  • Support continuous improvement efforts to enhance customer experience

Top Skills

  • Strong organizational, project, and time management abilities
  • Ability to manage multiple priorities and adapt quickly to changes
  • Proven skill in handling difficult customer situations and achieving resolution

Preferred Skills

  • Works well independently and collaboratively
  • Experience with process improvement initiatives
  • Excellent interpersonal and communication skills with corporate clients

Qualifications

  • 2+ years of customer support or sales coordination experience preferred
  • Strong problem-solving and multitasking skills
  • High attention to detail and ability to meet deadlines
  • Proficiency in Microsoft Office ; Salesforce experience a plus
  • Bachelor’s degree or equivalent experience preferred

Job Tags

Work at office,

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