Job Description

Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp’s diverse team of consultants and engineers deliver on the company’s mission to tackle challenging global IT projects through its state-of-the-art integration and warehouse centers and global technology partnerships. Headquartered in the heart of Silicon Valley, California, Sycomp has successfully shipped, deployed and managed complex IT projects and supporting assets in more than 150 countries helping its Fortune 500 customers and global partners realize a world without boundaries.

We have an immediate opening for a Logistics Specialist role to support operations at our Burlingame and Union City, CA warehouse locations.

The Logistics Specialist will be focused on processing compliant domestic and international air freight shipments of technology equipment across Burlingame and Union City warehouses.

Responsibilities:

• Process domestic and international air freight shipments, primarily technology and computer equipment
• Prepare and review shipping documentation, including HS codes, ECCN, VAT, and customs paperwork
• Use ECW and related systems to ensure accurate shipment and trade compliance
• Coordinate with carriers, freight forwarders, and customs brokers
• Support a floating role between Burlingame and Union City warehouses
• Pack, label, and move equipment (up to 75 lbs) for outbound shipments
• Track shipments, resolve delays, and handle time-sensitive shipping issues
• Manage multiple shipments simultaneously while meeting deadlines

Qualifications:

• 3+ years of experience in shipping and transportation logistics, including domestic and international air freight
• Proven experience shipping technology and computer equipment
• Strong understanding of international shipping requirements, including HS Codes, VAT, customs documentation, and compliance
• Familiarity with ECW (Enterprise Control/Compliance Warehouse) systems and trade compliance workflows
• Knowledge of regulatory systems such as HS/Cierra codes (or similar trade compliance systems)
• Ability to support a floating logistics role between two warehouse locations (Burlingame and Union City)
• Excellent oral and written communication skills
• Strong organizational skills with the ability to manage and prioritize multiple concurrent projects
• Self-motivated team player with a proactive, solution-oriented mindset
• Demonstrated ability to quickly learn new processes and procedures
• Ability to perform effectively in high-pressure situations and “think outside the box”
• Physical ability to lift and move items weighing up to 75 lbs

Other Skills:

• Basic knowledge of computer concepts and related technologies
• Practical experience using Microsoft Word, Excel, and PowerPoint
• Bilingual skills are a plus (Mandarin, Japanese, or Spanish)

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.

Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at hr@sycomp.com.

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