Leadership Job at Chick-fil-A, Atlanta, GA

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  • Chick-fil-A
  • Atlanta, GA

Job Description

Are you a seasoned, high-impact restaurant leader ready to bring your extensive experience and passion for excellence to Chick-fil-A Cascade?

We are seeking an experienced, dynamic, and results-driven General Manager to oversee all aspects of our restaurant operations, from driving financial performance to cultivating a world-class team and delivering Chick-fil-A's signature \Second Mile Service.\ This is a highly demanding, yet incredibly rewarding, hands-on leadership role that requires a leader with proven experience and a strong commitment to the Chick-fil-A brand and its values.

Responsibilities:

  • Operational Excellence: Oversee all Front-of-House (FOH) and Back-of-House (BOH) operations to ensure operational efficiency, excellent service speed, food quality, food safety, and overall cleanliness standards are met or exceeded daily.
  • Team Leadership & Development: Lead, coach, and inspire a large team of managers and team members. Conducting performance evaluations, developing training plans, and fostering a positive, high-performing, and growth-oriented culture.
  • Financial Stewardship: Drive financial performance by managing the restaurant's budget, analyzing sales and labor costs, monitoring inventory, controlling food costs, and implementing action plans to achieve profitability targets.
  • Guest Experience: Champion the commitment to legendary customer service, handling guest feedback, and resolving issues promptly to ensure an exceptional guest experience every time.
  • Administrative & Compliance: Ensure the restaurant is fully compliant with all local, state, and federal regulations, and Chick-fil-A's corporate standards. Oversee cash handling, scheduling, and payroll accuracy.

Essential Requirements:

  • Experience: A minimum of 10+ years of progressive leadership experience in a high-volume, fast-paced food service, hospitality, or retail environment.
  • Education: A Bachelor's Degree from an accredited college or university is required.
  • Availability: Must have open availability to be present in the restaurant as business needs dictate, including mornings, days, evenings, and Saturdays.
  • Adaptability: Must be willing to adapt work schedules, management strategies, and operational plans quickly to meet the fluctuating demands of the business and a high-pressure urban setting.
  • Leadership Style: Demonstrated track record as a servant leader who prioritizes the growth and well-being of the team while relentlessly driving results.
  • Business Acumen: Strong understanding of P&L management, labor optimization, and business forecasting.

Why Join Our Team at Cascade?

  • Impact: Directly lead a high-performing business and influence a large team in the vibrant Atlanta market.
  • Closed on Sundays: Enjoy a guaranteed day off to spend with family, friends, or for personal time.
  • Mentorship: Work closely with the local Chick-fil-A Operator, gaining one-on-one mentorship and valuable business insights.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Full time, Local area, Day shift, Afternoon shift,

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