Executive Casino Host Job at Bally's Lake Tahoe, South Lake Tahoe, CA

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  • Bally's Lake Tahoe
  • South Lake Tahoe, CA

Job Description

Company Description

Bally’s Lake Tahoe Casino Resort, nestled between the Sierra Nevada mountains and the scenic Lake Tahoe, offers an exceptional experience with 438 modern rooms and suites. The resort features a 45,600 sq. ft. casino floor with nearly 400 slot machines and live table games such as Blackjack, Craps, and Roulette. Guests enjoy award-winning dining at Ciera Steak + Chophouse, entertainment at Bally’s Showroom and Blu Nightclub, and rejuvenation at the Spa, Pool & Fitness Center. With a 16,000 sq. ft. Convention Center, Bally’s Lake Tahoe is a premier destination for gaming, dining, entertainment, and events in South Lake Tahoe, CA.

Role Description

This full-time, on-site role is based in South Lake Tahoe, CA. As an Executive Casino Host, you will enhance guest satisfaction and loyalty by building strong relationships with casino patrons. Responsibilities include identifying and developing relationships with key customers, promoting casino services and programs, utilizing player data to drive engagement, and maintaining communication with players to encourage repeat visits. You will collaborate with marketing teams to execute engaging player development programs and provide exceptional service tailored to patrons' needs.

Qualifications
  • Strong Customer Service and Communication skills, with a focus on interpersonal interactions and conflict resolution.
  • Experience in Player Development and Casino Marketing to effectively engage and retain players.
  • Proficiency in Sales techniques to promote casino services and offerings.
  • Ability to analyze player data and develop targeted engagement strategies.
  • Prior experience in the casino or hospitality industry is preferred.
  • Capability to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent; additional education in hospitality or marketing is a plus.

Job Tags

Full time, Afternoon shift,

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