Job Description

Job Title: Customer Service Representative

Location: Palm Harbor, FL 34684 United States (local Candidate only)

Duration: 3 Month (possible extension)

Shift: M-F 8am - 5pm

Qualifications:

This is an in-person role.

High school diploma or equivalent.

Experience:

• One to two years related experience.
• Intermediate knowledge of Computer experience required.
• Intermediate knowledge of MS Office (Outlook & Excel) required.
• Extensive data entry/10-key skills/order processing skills
• Ability to handle multiple tasks.
• Strong communication and customer service skills.
• Heavy phone experience is a plus.
• Accounts payable knowledge is a plus

Responsibilities:

• Support residential installation and service departments.
• Provide superior customer service to internal and external customers.
• Coordinate, prioritize and schedule installations and service appts.
• Provide reception coverage as needed.
• Other duties as assigned, which may include but are not limited to:
• Act as payroll liaison
• Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
• Handle incoming customer/associate relations calls.
• Process accounts payable invoices.

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