Job Description

Position :  Cake Decorator

Department :  Bakery

Reports To :  Bakery Manager

Flsa Status :  Non-Exempt

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Responsible for decorating cakes and other baked goods to create visually appealing, customized designs for various occasions like birthdays, weddings, holidays, and special events.

Essential Job Functions :

• Maintain presentable and adequately filled shelves and displays.
• Control freshness by date coding all products and pulling out-of-code merchandise daily.
• Wrap, package, and price all products accurately and legibly.
• Maintain the regular cleaning and sanitation program established by company policies.
• Maintain good customer relations by providing prompt and courteous customer service.
• Work with customers to understand their vision and create customized designs for cakes, including color schemes, themes, and messages.
• Manage multiple cake orders and ensure timely delivery, particularly during peak seasons
• Greet all customers and be observant to your surroundings.
• Abide by all company policies as stated in the Employee Handbook.

Supplemental Job Functions:

• Answer customer calls and take special orders.
• Assist in baking products when needed.

Minimum Knowledge, Skills, and Abilities Required :

• Must have strong communication skills to provide adequate customer service.
• Must have dexterity in hands to wrap, package, and decorate products.
• Must be able to read and write to properly tag and price the products.
• Must have previous experience decorating cakes.
• Must be able to lift up to fifty (50) pounds as needed.

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