Job Description

The Assistant General Manager is responsible for overseeing all front-of-house operations and sales performance for an assigned group of retail stores. This role ensures optimal staffing, visual merchandising execution, and overall sales strategy implementation while supporting the General Manager (GM) in achieving key performance goals.

Location: Kansas City Airport (MCI)

Benefits

• Medical, Dental & Vision Insurance
• Free Life Insurance
• Short- & Long-Term Disability Insurance
• Paid Time Off
• 401k with company match
• Employee Discount

Job Responsibilities

• Lead the sales culture by demonstrating, encouraging and developing all direct reports
• Open and close the store
• Maintain well documented financial controls, maintain a clean and orderly store environment, serving as an appropriate role model to all sales staff, etc.
• Provide input in CSA/Stock and Leads’ review process and must meet deadlines accordingly
• Communicate with AGM Operations regarding fit, popularity, sell thru etc., of merchandise
• Understand and utilize all store software systems such as: WebIM and Storeforce, etc.
• Have a full understanding and responsibility of all KPI Targets
• Other duties may be assigned

Job Requirements

• 3+ years of experience in a lead or management role in a fast-paced retail environment OR in retail training
• Ability to process information and merchandise through computer system and POS register system.
• Ability to work varied hours/days to oversee store operations.
• Organized, detail oriented, and strong time management skills.
• Desire to work as a team with a results driven approach
• Ability to multitask and problem solve
• Advanced computer skills, including Microsoft Office (WORD, Excel. Power Point, Publisher).
• TAM Card may be required depending upon location
• Additional Security clearance may be required depending upon location
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America , incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

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